![]() Once your shipment has been released and handed off to the partner carrier, they will provide a carrier tracking number.Search for the shipment on our portal using your shipment ID.Where to find the carrier tracking number Use the secondary tracking number provided by Asendia to check Deutsche Post's tracking page.This can be helpful as sometimes tracking details aren't regularly updated between the partner carrier and local postal authority tracking pages.įor example, for a shipment destined to Germany being sent by Asendia: Since international shipments involve various partner carriers, we recommend checking both the partner carrier and local postal authority's tracking pages. Starting Ja recipient phone number will be required for all shipments to the European Union (EU) for this purpose. In the U.K., Royal Mail is the local partner carrier who handles delivery to your customers. For example, the local postal authority for a shipment being sent to Germany is Deutsche Post. The local postal authority in the destination country may notify the recipient of any outstanding taxes or duties for the shipment. Once customs is cleared, the shipment is then handed to the local postal authority in the destination country who will handle the final delivery to your customer. International shipments are required to clear customs in the destination country before they are handed off to the local postal authority. There are delays in tracking updates once a shipment departs North America due to the way international shipments are processed. Our partner carriers provide transit through the U.S. This is why it is important to format delivery addresses correctly. This is because the shipment involves several carriers and customs agencies of the destination country along its journey. International shipments are different from domestic U.S. Learn more about how to search our tracking portal. Whether you are a Chit Chats client or the recipient of a shipment, you can find tracking information on the Chit Chats platform using the shipment ID. This means no refunds, inquiries, or claims are offered, and indemnity is not provided. For select countries, delivery confirmation may be available for USPS First Class Package International shipments however, USPS gives no guarantee. Tracking is dependent on the destination country's postal system and is not guaranteed. Modified on: Mon, 14 Nov, 2022 at 6:38 PM Support I'm a Chit Chats client Delivery Times & Tracking How do I track my international shipments?
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